Neostore had an established Twitter presence but virtually nothing elsewhere — no Facebook content, no TikTok, around 80 Instagram followers.
I built their entire content operation from the ground up: a persona-based content strategy, a 6-database Notion system to organize content, metrics, and team workflows, an operational manual defining team roles and execution rhythms, and all written content for the creative team to produce. I oversaw the social media team throughout, ensuring quality and posting consistency across platforms.
₦1 million+ generated in sales. 10k+ views generated.